FREE SHIPPING ON ALL ORDERS OVER $150 (US only)
FREE SHIPPING ON ALL ORDERS OVER $150 (US only)
When placing an order, please allow up to 1 to 7 weeks for shipping.
Please keep this in mind when purchasing. When ordering Diosa for a specific festival/event, make sure to let us know what date you need your order by. Leaving this info on a note while at checkout is super helpful for us! We will be sure to place you in the right order on the pipeline of production so that you receive your package on time <3 If you forget to do so, we will reach out to you directly. Because we are still a small business yet we have a small but mighty team, we tend to make the outfits in order of which festivals/events come first. xx
When you're placing an order that cannot be shipped on time for your festival, meaning 1-7 weeks is not enough time. Then, in order to get it shipped on your time frame, you must contact us and pay an additional EXPEDITE shipping fee.
All orders are special and HAND MADE-TO-ORDER. As of right now, we do not stock items. Therefore we have a strict NO RETURNS OR REFUNDS policy. Please consider this information before shopping.
If you have received your set, and after taking your measurements something does not fit, don't worry! Leave us an email diosabyseco@gmail.com
As of right now, we have no set festival deadlines. However, when ordering for any specific festival, make sure to order around 2-3 weeks before the event so that you can receive it on time.
We handle payment plans through DM. If you're interested, we would basically start off with 1/2, 1/3, or 1/4 of the payment to begin. There are no set dates on when we expect the payments, you can set those yourself. We are very lenient. You would definitely just need to pay it off completely for us to ship you your order. Keep in mind that we especially do NOT allow cancelations throughout the duration of these payments. We do this because the payment plans are also a way to know that you are 100% , once you make the first payment, your item is in production, meaning materials are being purchased.
Are you interested in a custom order?! You came to the right place. Click here to find out more.
Because our suppliers aren't always consistent with the trims/beading/appliqués that they order for us, you may notice that once receiving your set, some details may be similar yet different. This is because once they sell out of the original trim/beading/appliques used, we have to find a similar alternative. This doesn't apply for all sets, just a couple from our website.