FAQ'S

image17

HOW LONG DO ITEMS TAKE TO SHIP?

Due to the amount of orders we receive, we have resorted to shipping the sets out by which festivals come first. Once its been shipped, it takes about:

2-3 days  USA

6-10 days international to arrive.

DO YOU SHIP INTERNATIONALLY?

WE DO SHIP INTERNATIONALLY. As of right now, we're taking international payment/orders through DM. So if you are  out of the US, and are trying to purchase but are having some trouble checking out due to your location, please DM us @diosabyseco or email us diosabyseco@gmail.com

WHEN IS THE RIGHT TIME TO PLACE AN ORDER SO THAT I RECIEVE IT ON TIME?

When you place your order, we ask that you leave a note in the notes section, stating what event/festival you will be attending and WHEN. Please make sure to leave that note while checking out, because this will allow us to have your order ready for you on time. If you happen to not read the description, we will reach out to you directly. Aside from that, we wanted to mention that it is never too early to order for a festival/event, just know that if you order about a few months  in advance, that you will be receiving your order closer to the time of your event. Since we do ship in festival order. 

COULD YOU SHIP MY ORDER EARLIER IF I PAY A FEE?

When you're placing an order that cannot be shipped on time for your event/festival, meaning 5-8 weeks is not enough time. Then, in order to get it shipped on your time frame, you must contact us and pay an additional EXPEDITE shipping fee. DM us on instagram @diosabyseco  or email us pamseco@gmail.com.

DO YOU OFFER PAYMENT PLANS?

YES WE DO :) We handle payment plans through DM. If you're interested, we would basically start off with 1/2, 1/3, or 1/4 of the payment to begin. There are no set dates on when we expect the payments, you can set those yourself. We are very lenient. You would definitely just need to pay it off completely for us to ship you your order. Keep in mind that we especially do NOT allow cancelations throughout the duration of these payments. We do this because the payment plans are also a way to know that you are 100% , once you make the first payment, your item is in production, meaning materials are being purchased.

DO YOU GUYS MAKE CUSTOMS?

THIS IS OUR SPECIALTY. If you have an idea or a vision for your next outfit, let us know and we will bring it to life. There is nothing we love more than making custom orders for you guys! Most of the time, we will launch the set after you wear it<3 (and possibly name it after you ;) )

DO YOU MAKE PLUS SIZE ORDERS?

We most certainly do. When checking out, please mention your size in the notes if you do not see your size as an option. We will always make it possible <3

CAN I JUST ORDER THE TOP AND BOTTOMS OF A SET?

Unfortunately we are only selling full piece sets at the moment. We sell our sets this way because it is all about the experience! When you wear the full set it's leaves an impact rather than just a basic top and bottom.And that's what separates us from other festival wear brands. The full set gives you the complete  diosa/goddess vibe.  If the top and bottom are intricate enough we could probably work something out.  If you have any questions about this, please DM us. We can see what we can do <3

HOW DO I WASH MY DIOSA?

Please hand wash her with cold water and liquid hand soap + air dry on a hanger. NO DRYING MACHINE. DM us if you have any further questions on this.

WHERE IS MY OUTFIT BEING MADE?

Made in LOS ANGELES California BABY!